Department of education customer service

Who do I call about student loans?

Contact the Department of Education’s (ED) Office of Federal Student Aid (FSA) if you have questions about your loans or payments.

How do I dispute a US Department of Education?

Complaints may be submitted anonymously via the online complaint form, facsimile or U.S. Postal mail. File a complaint. Other ways to file a complaint: OIG Hotline homepage. Questions: 1-800-MIS-USED (1-800-647-8733)

Can Department of Education loans be forgiven?

If you teach full-time for five complete and consecutive academic years in a low-income elementary school , secondary school , or educational service agency, you may be eligible for forgiveness of up to $17,500 on your Direct Loan or FFEL Program loans .

How can I get my student loans out of collections?

Getting your loan out of collection Once in collection , you are no longer able to get student aid. To be able to get student aid again, you must bring your loan up to date. Contact the CRA to make a payment arrangement and bring your loan up to date.

Can I go to jail for not paying a student loan?

No, you cannot go to jail or be arrested for not paying your student loans . Failing to pay a student loan , credit card, or hospital bill are considered “civil debts” and you cannot be arrested for not paying your student loans or civil debts. Ultimately, failure to repay student loans could result in wage garnishment.

What happens if you never pay your student loans?

If you miss a payment on your federal student loans you have 270 days to make a payment before your debt goes into default. Once federal student debt is in default, the government is able to garnish your wage, your Social Security check, your federal tax refund and even your disability benefits.

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How do I keep my Department of Education from taking my taxes?

How Can I Stop Student Loans from Taking My Taxes ? Request a copy of your loan file . You must do so within 20 days of receiving the offset notice. Challenge the offset if you have reason to believe it is incorrect. Contact the loan provider or Department of Education and set up a payment arrangement. Adjust your withholdings on your W2s.

Can you dispute a student loan?

The bureau provides oversight of many financial products, including private student loans , and can assist with disputes . Federal student loan borrowers also have the option of filing a complaint with the bureau. You can submit a complaint through the bureau’s online database and follow the process of the dispute .

Can you dispute student loans after 7 years?

Your responsibility to pay student loans doesn’t go away after 7 years . But if it’s been more than 7.5 years since you made a payment on your student loan debt , the debt and the missed payments can be removed from your credit report.

What qualifies you for loan forgiveness?

To qualify for the Public Service Loan Forgiveness program ( PSLF ), you must be a full-time employee (at least 30 hours per week) in a public service job. You must also make 10 years of on-time monthly payments (120 total) after consolidating your federal loans in a qualified repayment program.

Will the government ever forgive student loans?

Federal student loans offer benefits that many other loans don’t. One benefit is the ability to qualify for loan forgiveness —under special circumstances, the federal government may forgive part, or all, of your federal student loans . This means you’re no longer obligated to make your loan payments.

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Do student loans ever get written off?

Do student loans ever go away? The short answer is no, if you’re not part of the Public Service Loan Forgiveness Program . Unlike other forms of debt , such as home and auto loans , student loans generally cannot be discharged during bankruptcy.

Are student loan garnishments on hold?

Wage garnishments for student – loan borrowers were halted through the end of the year, the Education Department said Aug. 21. Until 2021, payments on federally held student loans are automatically suspended without penalty and the interest rate on such loans is to be set at 0%, the bulletin said.

Does Student Loan have debt?

Use your My Federal Student Aid account or the National Student Loan Data System (NSLDS) to find out how much you owe in federal loans and visit AnnualCreditReport.com or call your school’s financial aid office to find out your private loan balance.

Who are the largest student loan providers?

Non-Government Owners Some of the largest private student loan companies include Navient Corp., Wells Fargo & Co. , and Discover Financial Services. Many student loans are also owned by quasi-governmental agencies or private companies with beneficial relationships with the Department of Education, such as NelNet Inc.